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We have been delivering spas across the country to satisfied customers. No problems! We have our own truck and trailer to deliver the spas direct to your house. Our people set them up, the same as with our local customers. Because we eliminate a lot of the expensive marketing food chain, we can deliver the spas anywhere for less.

In Aug. 1999 we purchased our own delivery truck for long distance deliveries. The same people who deliver and set up for our local customers, now do the same all across the country. We are considering getting a second truck and trailer.

The cost of shipping spas to a local store, having them mark the spas up. Then having the local dealer deliver the spas, cost a lot more than having us bring you a new spa.

We put back into the spas what other companies are taking out. In order for the "big spa companies" to survive with their high overheads, their quality is cut, they can't compete with us. We are the internet spa company that traditional spas companies are afraid of. A much better quality product for less delivered direct.

As far as warranty service is concerned; I learned this several years ago when I was working for another spa store in Denver. While at that store, we often sold spas up in the small mountain towns, and throughout Colorado. Customers would have some warranty problems, and I would take care of them (I was the service manager). There was no warranty drive time involved, because I got on the internet and found service people in the same area as the customer's spa. With overnight shipping, I'd have the spa up and running in no time. Extremely quick service! Our policy, is if a new spa owner has any problem that causes the spa to not function, we fix it within 24 to 48 hours if possible. Our service contractors across the country are the best! You will find that this is better than the local spa stores often provide. I have heard many stories from unhappy spa owners who had to wait over three weeks to get their spa working!

Some of our customers have arranged to have the spas delivered by their friends in the spa service business. We even offer a discount if the customer picks up the spa at the trucking depot, or can off load the spa from our truck, and delivers it themselves. We have a video showing how to move the spa.

If a customer wants to fix the spa themselves and are qualified, we offer them the warranty service money for fixing their own spa. I have found that mountain people are somewhat independent and will fix it themselves. I had a woman who had a pump problem. She sent the pump to me and I checked it out and sent a out new pump along with a gift certificate for her labor.

Because the spas are made in a totally modular fashion, there are no repairs done at the component level. In other words almost anyone can unbolt and unplug the parts, then re-bolt and re-plug in the new parts. The modern electronic controls tell us on the digital readout what the problem is, so sending the right parts is easy.

The other important thing is the spas themselves. The spas have offered us no major warranty problem All you have to know is how to use common wrenches.

There is one tremendous advantage to buying a spa direct from us, other than low cost for the highest quality, our customer service with phone help and email help. If you buy a spa from us and have any questions, no matter how insignificant you might think, you get prompt service over the phone from someone who is properly trained to help you. If we do not answer the phone leave a message and we will call you back in a few minutes. All toll free calls to you, and you get the help you truly need.

If you Email us, we write back in a few hours.