Home and Garden Show
Wisdom
February 2000
My favorite story about the home shows is: the guy who came into the store showroom after he got the "deal of the decade" on his spa from the "factory representative" who gave a special deal; supposedly over a thousand off any showroom price. ( This was in a store I worked at in Denver.)

When the customer came in and realized that he paid over $1000 more for the "deal" over the showroom prices, he came unglued; to say it in a euphemism.

The home shows are a great place to shop, but not to purchase. The sales professionals are often brought in from out of state to get a lot of spas sold. It is really a slick situation. Lots of people, lots of spas. Why continue shopping?

After all everyone is there, and if you can't find one there, you never will. Not exactly. The factory representatives are there to get money, not to offer special deals. They make it sound really good. The commissions are heavy. And the sales presentations are powerful.

It costs a lot of money to do a home show. Here are some recommendations. Deal only with local people, and if you really like the spa, go buy it at the showroom at regular showroom prices; not home show specials (almost always more). I guarantee if you get a price at the home show, you can get it at the store.

If you go on the last day, you might get a "special deal". Actually you might get a decent deal. Better to wait and think about it go shopping some more, and please read my book "How Spas Are Made". I always recommend that people go shopping to be sure the spa ( when they buy a Spa Specialist spa ) is the best spa for them.

I love to hear stories of shoppers who read my book and then go shopping with knowledge. They ask the right questions. Sometimes the educated customers tell me the reactions to the questions.

They ask about the insulation, plumbing, jetting , and of course the tiny "circ" pump. Just the word "circ" make the sales guys apprehensive. Only spa professionals call it a "circ" pump.

Sometimes the sales person will ask the customer who read my book: "What spa store do you work for?" It is a common practice to send new sales people to "shop the competition". ( When they come to my store, they get a feeling like they are selling the wrong spas.)

After all no customer should know any of this. Get a copy of my book. Unless you like being fleeced, you need to read it.

We are offering it free for only a few more days. Just call and ask for the "free book offer" from the message board. Ending Feb 29,2000 1-888-478-2224 You only pay for the shipping and the cost of the person who packages it for you. $2. 2 bucks. 2 green backs. It is a steal.

There are no brands mentioned in the book; just spa designs and engineering concepts expained in lay terms.