.::The Spa Specialist- Before You Buy::.

Why Buy A Haven Spa?

Shell structure. Acrylic backed with a vinyl ester resin bonding agent, and hand rolled fiberglass for a strong shell. I have not found anything better and all shells using other materials are still experimental. If you are going to experiment with something on a consumer, it certainly should not be the spa shell! Use fiberglass, with a bonding agent behind acrylic. (Don't buy a thin cheap single piece shell stuffed with structural foam! Cheap Cheap Cheap! Did I mention that it is a rip off?)
The cabinet is fully framed in 2x4 lumber, top rail, bottoms and sides all structural framing. We don't use plywood on the bottom. The pumps are mounted to the 2x4 frames to kill sound and hold them solid. The more mass under the pumps the quieter they run.
The Pumps are all 56 Frame Century A.O. Smith motors. These are the most modern of all motors. The operating temperature is 50 degrees C or 122 degrees F. ambient air. The armature has an extremely tight distance from the field coils to transfer magnetic power much better. The windings are all larger wire, and the bearing and starting circuit is more along the commercial size, bigger. It basically is a commercial size high energy efficiency motor instead of a 48 frame consumer grade motor. The HP range is from 2 HP to 5 HP. We have a 6 HP available, but not needed. Because of the next point below.
We use the cleanest plumbing available on any spa today. It has fewer turns and larger pipe than most any of the standard spas "out there". We engineer the plumbing to a much higher degree than anybody I know of.
Much of our plumbing is made of solid PVC pipe. In the high end models, we use more of it. It has better water flow characteristics and a much longer life expectancy than flex pipe on a pressure line. This gives water a clean smooth pipe. In the engineering design reference manuals it states that solid PVC pipe and smooth polished stainless steel have the least resistance to water flow, or the most water can go through them without restriction. Flex pipe has washboard ridges on it, causing water turbulence, and we try not to use that on our super high flow pumps. Our pumps use a 2.5 inch suction inlet pipe and a 2 inch pressure pipe to the manifold.
We have the ultimate insulation design available today. It is the only truly engineered insulation. It has been tested in extreme cold, to full summer with out problems. With this system we extract all the energy used in the pumps, both mechanical and heat. I don't like to waste money on electricity being sent out into the yard. Much better to have the heat pass into the water first.
The control system we use is better than anything I have found. We use a high end Gecko electronics with 30 amp sealed relays. Sealing the relays eliminates the air and oxygen to burn the points. It also keeps the moisture out of the relay. The circuit boards are designed to take up to 155 degrees operating temperature. The spa will never achieve that temperature in a hundred years. We use a shroud to separate the control box from the heat of the pumps.
We eliminate as many of the loose filter lids as possible. They are dangerous and the first thing that people break. I had a woman break her knee bone on a spa with a loose filter lid on an Older Coleman spa. On the spas that still have lids, we use a foam rubber lid. I think we have only one spa left with the lid, the Freeport, and that is due for modification. A filter lid is a bad thing! It it the first thing your friends will lean on when they get in. When they lean on it, it slips out and bangs their elbows, arms, and sometimes faces onto the hard shell. I remember a fellow who came into the store I used to work at. The lid had a lightening like tree crack that spread out from the center of the pressure point where it snapped. It also had a blood stain on it. He told me, and this is the exact quote: "They had to pull it off my ass." OUCH!! His skin tissue was caught in the lid when it cracked. That store made a lot of money on replacement filter lids. On 90% of the Haven models you can sit on top of our filter area with not problems because it is part of the acrylic and fiberglass structured shell.
All of our spas follow the ANSI/NSPI ASTM, UL and ETL for safety. We actually go way beyond the minimums. For instance, our suction fittings are rated for 200 gallons per minute and we use two on each second pump, as well as on the filter side we have way over kill for a safety reason. The velocity of water per square inch is much less on the suctions if you use too large of a fitting. It costs more, but it will save lives, because nobody will be held by one of them, and hair is never drawn and held near the fittings. I am a parent and I feel that the ANSI standard is lacking. Our control system is modern with redundant safety shut-off's. It will never have the pump stuck in the on position. ( Never buy a modern spa with old fashioned air button controls that do not have safety shutdown timers on them.) The controls have automatic clean-out on the second pump and blower at the start of the filter cycles to insure no yukky, stale, bacteria laden water in the plumbing. If that water isn't purged daily it gets stale.

The ergonomics of the design incorporates flat areas to place cups and drinks. As a spa lover, I find that you must have water or you will get dehydrated and feel tired if you don't drink water or Gator aid or juice or some drink to re-hydrate yourself.. Most Haven spas have a really nice area above the filter to put a tray and this makes a great serving area.
All of the main jets are adjustable, the inserts are removable by the owners, and you can put in different jets in the same body without tools. This makes our spa the most customizable for the spa owners. The jet pressure is adjustable both up and down, by several controls.
We put in hand rails in our spas. Most spa companies are eliminating them even though the ANSI says you need them. Only on the smallest spas do we not have them.
Since we have a warm air chamber in our spas, we can have a nice, very quiet, air blower system and full turbo air. This turbo air makes the jets stream much larger and give a great therapy effect. Haven spas have the air injectors placed in the most effective positions and we use the 9 Hole air jets that act like 9 individual air jets in one spot. This causes the air to burst out and give a great pulsating massage. We are the only spa company to take full advantage of the air blower system, without the extra energy cost of blowers that draw in cold air.
All of the Have Spas are designed to be easily repaired. That sounds simple and you would think that all spas would do this, but it costs more to install the pumps in different places and individually bolt them down, rather than stick them all on a skid and drop them in for less expensive factory production. All of the side panels are fully removable to get to the components. This is very,( super) much better for service. Saves you a lot of labor charges on out of warranty repairs. All of the components plug in, unbolt, unscrew to be repaired.
With all the refinements in design we have the quietest spas with full filtering and full powerful therapy you can get. If your spa is outside your bedroom you will hear a hum when it comes on to filter or heat. If you get the Super Customization (available on many models now), it uses a special high volume low watt 56 frame pump with full filtering and quiet. While the spas are on high speed, you hear water, not loud equipment sounds. (Ask for a bid on the model you want)
We feature easy access and easy draining. The bottom drain insures complete emptying of all the water. The filters can't be any easier to access. Programming can't be any easier. Most models take 5 seconds to program the filter times.
On our upgraded cover we feature a much higher level of safety for children with 8 locking tie-downs. This makes it twice as hard for a toddler to gain access to the spa. It also helps a great deal with high winds of up to 80 to 90 mph gusts.
Our Haven steps are super strong as well. We use 52 deck screws in the construction to insure that it never collapses under normal loads, even two or three people standing on it.
Our complete set of supplies is huge and is not a start up kit. I don't believe in playing that game with customers. Why not supply the spa with all the necessary chemicals? If you want a starter kit, we have them. I think we did one in the last three years. We don't stock them.